Privacy Policy

Who we are

This Privacy Policy explains how CoRun Technology Inc., a Delaware corporation ("CoRun.ai", "we", "us" or "our") collects, uses and shares personal information when you visit corun.ai, fill out one of our forms, talk with our team, or use the CoRun.ai service. CoRun.ai is headquartered in Mountain View, California, and makes AI operations software for trucking fleets (motor carriers) and the insurance agents who serve them.

This policy is written for a business audience. Most of the people we hear from are fleet owners, safety and operations staff, and insurance agents contacting us on behalf of their company.

Information we collect

Information you give us

When you book a demo, sign up as an insurance agent, use our onboarding assistant, or contact us, we collect what you type into the form, such as:

your name, company or agency name, and job role
work email address and phone number
your company's USDOT number
the content of your messages, and answers to optional questions (for example fleet size or renewal month)

We also keep records of emails, calls and other communications you have with us.

Information collected automatically

When you visit our website, we and our service providers automatically collect:

the page you visited, the page that referred you, and campaign parameters in the link you clicked (for example UTM tags such as utm_source or utm_campaign, and ad click IDs)
device and browser information, IP address, approximate location derived from the IP address, and dates and times of visits
information from cookies, pixels and similar technologies (see Cookies and tracking)

Fleet data from connected systems

CoRun.ai works with your ELD and other systems your company chooses to connect. When a customer connects these systems, we receive and process fleet data on the customer's behalf. Depending on what the customer connects, this may include vehicle and trailer information, location and trip data, hours-of-service records, vehicle diagnostics, safety events, and driver names or IDs.

We process this data to provide the service to that customer, under our agreement with them. The customer decides what to connect and is responsible for giving any notices to, and getting any consents from, its drivers and staff that the law requires. If you are a driver or employee of one of our customers and have a question about your data, please contact your employer first. We will help them respond.

Public records

To set up agency and fleet profiles, we use public U.S. Department of Transportation and FMCSA data about motor carriers, such as USDOT number, registration details, fleet size and published safety and inspection records.

How we use information

We use personal information to:

respond to your requests, schedule demos and follow up about CoRun.ai
set up and run onboarding, and provide, support and improve the CoRun.ai service
help fleets and their insurance agents prepare and organize operating and safety information
understand which pages and campaigns bring people to our website, and measure and improve our marketing
keep our website and service secure and prevent spam, fraud and abuse (for example with Google reCAPTCHA)
comply with the law, enforce our terms and protect our rights

We do not use fleet data from a customer's connected systems to market to that customer's drivers.

We share personal information only as described here:

Service providers. Companies that work for us under contract, such as our CRM and marketing platform (HubSpot), website and application hosting, email and communication tools, analytics, and security services like Google reCAPTCHA. They may use the information only to provide services to us.
Advertising and analytics partners. If we turn on analytics or advertising tags from partners such as Google, Meta and LinkedIn, they may collect information about your visit through cookies and pixels. See Cookies and tracking and Do Not Sell or Share.
At a customer's direction. For example, when a fleet customer chooses to share information with its insurance agent through CoRun.ai.
Legal and safety reasons. When required by law or legal process, or to protect the rights, property or safety of CoRun.ai, our customers or others.
Business transfers. In connection with a merger, acquisition, financing or sale of assets, subject to this policy.

We do not sell personal information for money.

Cookies and tracking

We use cookies and similar technologies to make our website work, remember your choices, keep the campaign link you arrived from during your visit, and understand how the site is used. Our CRM may set a cookie that connects your visits to a form you submit.

corun.ai uses the HubSpot tracking code, the LinkedIn Insight Tag and the X Pixel to measure visits and ad performance. These may set cookies. You can opt out through your browser settings, and through your LinkedIn and X ad settings.

Your choices:

Use the cookie settings link on our website, when available, to accept or reject non-essential cookies.
Block or delete cookies in your browser settings. The site will still work, but some features may not.
Turn on Global Privacy Control (GPC) in your browser. We treat a GPC signal as a request to opt out of the sale or sharing of your personal information for that browser.
Opt out of interest-based ads through the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org), and through your Google, Meta and LinkedIn ad settings.

Some of our forms use Google reCAPTCHA to tell people from bots. Its use is subject to Google's Privacy Policy (policies.google.com/privacy) and Terms of Service (policies.google.com/terms).

Calls, texts and email

If you give us your phone number, we may call or text you about your request, such as to schedule a demo or finish onboarding.

We will not send you marketing text messages unless you have agreed to receive them. Consent is not a condition of any purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to any text to stop receiving texts from us, or HELP for help.
We do not share your mobile number or text-messaging consent with third parties for their own marketing.

You can unsubscribe from marketing emails using the link in any email. We may still send you messages about your account or a request you made.

Your California privacy rights

If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), gives you these rights, subject to some exceptions:

Right to know what personal information we have collected about you, where it came from, why we use it and who we disclose it to, and to get a copy of it.
Right to delete personal information we collected from you.
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of your personal information, including sharing for cross-context behavioral advertising.
Right to limit the use of sensitive personal information. We do not use sensitive personal information for purposes that would require offering this right.
Right not to be discriminated against for using any of these rights.

Categories of personal information

In the last 12 months, we have collected the following categories of personal information, from you, from your device, from our customers and from public records:

Category	Examples	Disclosed for business purposes to
Identifiers	Name, email, phone, IP address, cookie IDs	Service providers (CRM, hosting, communication tools, security)
Commercial and professional information	Company, job role, USDOT number, fleet size, your messages	Service providers
Internet activity	Pages visited, referring page, campaign parameters	Service providers; analytics and ad partners, when enabled
Geolocation	Approximate location from IP address; vehicle location in customer fleet data	Service providers
Fleet data processed for customers	Hours-of-service records, trips, safety events, driver names or IDs	Service providers, and others at the customer's direction

We use these categories for the purposes in How we use information, and we keep them as described in Data retention.

Do Not Sell or Share My Personal Information

We do not sell personal information for money. If we enable advertising tags from partners such as Google, Meta or LinkedIn, California law may treat that as "sharing" personal information for cross-context behavioral advertising. You can opt out at any time by:

using the cookie settings link on our website, when available, to turn off advertising cookies
turning on Global Privacy Control in your browser
emailing us at privacy@corun.ai with the subject "Do Not Sell or Share"

We do not knowingly sell or share the personal information of anyone under 16.

How to make a request

To use your rights, email privacy@corun.ai or write to us at the address in Contact us. Tell us which right you want to use and how we can reach you. We will verify your request by matching the information you give us with what we have, and we may ask for more information to confirm your identity. You may use an authorized agent; we may ask the agent for proof that you authorized them, and may ask you to confirm your identity directly.

We will respond within the time the law requires, usually 45 days. If your request is about fleet data we process for one of our customers, we may refer you to that customer, or help them respond.

Other U.S. state privacy rights

Residents of other states, including Colorado, Connecticut, Oregon, Texas, Virginia and others with consumer privacy laws, may have similar rights: to access, correct, delete or get a copy of their personal information, and to opt out of targeted advertising, sale or certain profiling. To make a request, follow the steps in How to make a request. If we decline your request, you may appeal by replying to our decision with the subject "Appeal". If you are not satisfied with the result of an appeal, you may contact your state attorney general.

Data retention

We keep personal information for as long as we need it for the purposes in this policy. For example, we keep contact and lead information while we have an ongoing business relationship or until you ask us to delete it, and we keep customer data for as long as our agreement with the customer requires. We may keep some information longer when the law requires it or to resolve disputes and enforce our agreements. When we no longer need information, we delete it or de-identify it.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections to our website and limits on who can access data. No system is completely secure, so we cannot guarantee the security of information you send us. If you think your information has been compromised, please contact us right away.

Children

Our website and service are made for businesses and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, please contact us and we will delete it.

International users

CoRun.ai is based in the United States, and our website and service are intended for U.S. businesses. If you visit from outside the United States, your information will be transferred to, stored and processed in the United States, where privacy laws may differ from those in your country.

Links to other sites

Our website may link to other websites and services, such as LinkedIn or X. Their own privacy policies apply, and we are not responsible for their practices.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If we make material changes, we will give more notice, for example on our website or by email.

Contact us

If you have questions about this policy or our privacy practices, contact us:

Email: privacy@corun.ai
Mail: CoRun Technology Inc., Attn: Privacy, 319 N Bernardo Ave, Mountain View, CA 94043